IVR Services

Do you know that business needs a professional Hosted IVR?

IVR Service

SMS World is a company based on the cloud telephony, designed just to leverage the power of virtual extensions and virtual exchange. To design multi-tier hosted IVR for your company our intelligent routing algorithm is the best of all available options in the market.

 Since SMS World is a company based on the cloud telephony, we know the significance of communication means in the growth of a business. We provide you IVR services in India so that you are able to cater the needs of the international market.

Though this is not any new tool, the way it conceptualizes, categorize and customize SMS services that will surely give you a confidence that this tool is your utmost resource in the corporate world. Now you can configure any of your extensions on any of your mobile number.

 Your clients can access your sales extension even if your sales force is on the move. Moreover, it is very easy to use. It has a user-friendly web-based interface that allows a client to both monitors and configures his/her inbound traffic in just a few mouse clicks.

So avail our IVR services and greet your faithful customers with a recorded welcome message in a professional welcome message. Even if your business is small, it will make it look big. It is the greeting that often takes away our heart.

IVR Services Advantage & Benefits

  • Professional Look : Greet your esteemed clients with an automotive professionally recorded welcome wish. It will build the image of your company in the market.
  • Virtual Extensions : You can configure extensions on any Cell phone number. It will make Sales extension reachable while the sales force of your business is still on move.
  • Web Based Controls : It is as easy as a pie to use. Its user-friendly website based interface enables you to configure and monitor inbound traffic in just a few mouse clicks.
  • Intelligent Routing : Now route incoming calls as per the working hours. Schemes related to routing like Sequential, Parallel and Round-Robin etc are also possible for your business.

IVR Services features

  • Music on hold
  • Welcome message
  • Unlimited Call detail record
  • Unlimited Call forwarding
  • Parallel/Round Robin
  • Time Bound Routing
  • White/Blacklist
  • CRM integration (webhook)
  • Request a call from a Business SMS