WhatsApp business API

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Best WhatsApp Business API Provider

Go Beyond Broadcasting. Have meaningful conversations with WhatsApp Business API

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The WhatsApp Business API is an excellent solution for medium to large businesses to communicate with customers. It generally helps to automate messages such as order updates, appointment reminders, and promotional offers. It connects with business systems and CRM platforms to provide efficient and personalized customer experiences.

Boost your business with our SMS World WhatsApp Business API.
Automate interactions, send purchase notifications, updates, and rich media.
Build a verified profile, offer contextual promotions, and use interactive messaging.
Our platform features a visual flow builder 20+ nodes, chatbots with AI capability (15+ NLP functions) and multi-channel API (10+ channels).
Track deliveries with read receipts and intelligent fallback.
Join 10000+ satisfied customers since 2011.

Talk to our experts and see how we can transform your customer engagement today.

Features of WhatsApp Business API

Get verified business profiles to establish credibility and trust with a verified business profile
Use chatbots to automate support and sales.
Broadcast and bulk messaging allow for sending messages to many people at once.
Access to the shared team inbox and collaborate with your team on messages
Create templates for alerts and messages
Interactive messaging options to engage with customers through interactive messages
Create a catalog of products or services to share with customers
Automate routine tasks and responses
Send automated notifications to customers, such as order confirmations, appointment reminders, and shipping updates

Benefits of WhatsApp Business API Services

Access a massive user base of 2.2B with high message open and CTR.
Establish trust with the WhatsApp Green Tick and display your brand name and verification.
Use clickable buttons and rich media to create actionable messages and drive conversions.
Provide 1:1 support and manage multiple agents.
Reach customers in 190+ countries and take advantage of Whatsapp broad usage.
Ensure secure communications with end-to-end encryption.
Tailor messages using emojis and rich media for a personalized experience.
Integrate with CRMs and software to automate notifications like abandoned cart recovery.

Why Choose Our WhatsApp Business API Services in India

The best WhatsApp Business API is more than just a WhatsApp business account. It is about creating a lively, conversational channel for customer interactions. Choose SMS World as your WhatsApp Chatbot API provider. We are your partner committed to delivering outstanding customer experiences.

Trust is all. Create instant credibility with a verified WhatsApp Business profile with a green tick, your company logo, clear descriptors, and necessary contact info. Build confidence in your customers from the first interaction, letting them know they are talking with a legitimate and trusted business.

Communicate in an engaging way, beyond simple text messages. Share rich media within WhatsApp chats: eye-catching images, engaging videos, informative documents, audio files, interactive location sharing, and compelling Call-to-Action buttons.

Don’t spend months coding complex communication flows. Use our intuitive Visual Flow Builder to automate end-to-end customer journeys with drag-and-drop ease. Start engaging with customers up to 10x faster using our library of 20+ pre-built nodes for interactive communication automation.

Omnichannel Communication, Simplified. Don’t limit yourself to just WhatsApp. Our Unified Messaging API allows you to easily integrate and deploy messaging across 10+ channels out-of-the-box. Interact with your customers wherever they are, globally, through a single, streamlined API.

Reach customers at the right moment. Don’t wait for them to come to you. Proactively engage them with timely and relevant notifications about purchases, account updates, appointment reminders, shipping updates, and more. Reach customers at important touchpoints in their journey gives them valuable information exactly when they need it.

Transform passive messaging into dynamic interactions. Enable customers to take action directly within WhatsApp using interactive reply buttons and list options. Facilitate product purchases, handle returns, resolve issues, conduct surveys, and guide customers through complex processes – all within a seamless conversational flow.

Integrate NLP and AI capabilities into your WhatsApp conversations for intelligent and human-like chatbot interactions. Access 15+ pre-built NLP functions for chatbots, including date/time recognition, sentiment analysis, intent detection, and more.

Ensure your time-sensitive messages always get through. Our Intelligent Fallback system automatically tracks message status using real-time delivery and read receipts. In case of delivery failures, intelligently fallback to SMS or other channels to guarantee delivery of crucial information.

What We Offers as the No 1 WhatsApp API Provider in India

SMS World offers a complete WhatsApp Business API solution with features to boost your customer communication strategy.

Official WhatsApp Business API Access

Gain direct and authorized access to the official WhatsApp Business API, ensuring compliance, reliability, and access to the latest WhatsApp features and updates.

Verified Business Profile Setup & Management

We assist you in setting up and managing your verified WhatsApp Business profile, including green tick verification, company details, and branding elements.

Rich Media Messaging Capabilities

Send images, videos, documents, audio files, location pins, and interactive message templates directly within WhatsApp.

Interactive Message Templates & Button Options

Create interactive message templates with reply buttons and list options to guide customer conversations and facilitate actions within WhatsApp.

Automated & Scheduled Messaging

Automate and schedule messages for proactive notifications, reminders, and recurring campaigns.

AI-Powered Whatsapp Chatbot Integration

Integrate AI-powered best WhatsApp business chatbot for automated customer service, FAQs, lead generation, and conversational commerce.

Unified API for Multi-Channel Messaging

Access a single API to manage messaging across WhatsApp and other popular channels (SMS, etc.) for omnichannel communication.

Comprehensive Analytics & Reporting

Track message delivery, read rates, user engagement, and chatbot performance with detailed analytics and reporting dashboards.

Secure and Compliant Platform

Benefit from a secure and compliant platform adhering to WhatsApp Business API policies and data protection regulations.

Dedicated Onboarding & Support

Receive expert onboarding assistance and ongoing dedicated support from our WhatsApp API specialists.

Benefits of Choosing Us for Your WhatsApp Business API Needs

When you work with SMS World for your WhatsApp Business API solution, you get more than just the API – you get a dedicated partner committed to your success.

Expert Guidance & Support
Our WhatsApp API experts provide complete onboarding, setup help, and ongoing technical support to ensure smooth implementation.
Custom Solution Design & Implementation
We create tailored WhatsApp Business API strategies based on your unique business requirements.
Seamless Integration & Automation
Our platform integrates easily with your existing systems. We offer robust APIs and WhatsApp chatbot tools to automate WhatsApp communication workflows and connect WhatsApp to your CRM, e-commerce, and other business applications.
Reliability, Scalability, and Security
SMS World offers a reliable, scalable, and secure WhatsApp Business API platform with high uptime, reliable message delivery, and enterprise-grade security protocols.
Continuous Innovation & Feature Updates
SMS World is committed to continuous innovation and platform enhancement. We provide access to the latest WhatsApp Business API features and cutting-edge functionalities.

Ready to boost your customer engagement with WhatsApp Business API?
Don’t miss out on the power of conversational communication. Create personalized experiences, drive deeper engagement, and revolutionize your customer interactions with SMS World’s WhatsApp Business API solutions.

Smart ways to use WhatsApp Business Account in your industry

ecommerce

Enrich your customers’ shopping experience and improve conversions by automating abandoned cart reminders, on-stock notifications, order updates, and price drop alerts using WhatsApp APIs

Automotive

Be in the driver’s seat and shift customer marketing and support by sending promotions & automated service dates, insurance and warranty renewal reminders via WhatsApp Business Platform.

retail

Reel in new customers and retain existing ones by sending them attractive offers, encouraging them to sign up for membership programs, and even alerting them when their favourite brand introduces new products.

healthcare

Make patients feel their health and wellness is your top priority. Be the hospital at hand by sending automated WhatsApp confirmations and reminders for doctor appointments, medical tests, medicine refills and more.

finance

Put an end to endless wait times and tardy paper communications by sending timely bank statements, account updates, credit card approvals, payment receipts and much more.

travel & tourism

Be the gateway to your customer and manage their travel needs by-the-minute – be it for ticket purchases, itinerary updates or for location-based services while they are on-the-go.