WhatsApp business API
Grow your business using WhatsApp Business Services
key features of whatsapp business platform
- verified profiles
Businesses can build a verified business profile with a WhatsApp green tick, company logo, descriptors, contact information, etc. Inspire customer confidence by putting security first.
- proactive notifications
Address various customer touchpoints by sending notifications on purchases, account updates and reminders.
- rich media
Share media-rich texts, containing audio files, video files, documents, images, location, CTA button, and much more.
- Contextual promotional offers
Engage your opted-in customers with WhatsApp promotional messages to drive conversions and boost customer retention.
- interactive messaging
Enable customers to buy products, return items, raise issues etc. by adding reply buttons, list options to your WhatsApp messages.
Smart ways to use WhatsApp Business Account in your industry
ecommerce
Enrich your customers’ shopping experience and improve conversions by automating abandoned cart reminders, on-stock notifications, order updates, and price drop alerts using WhatsApp APIs
Automotive
Be in the driver’s seat and shift customer marketing and support by sending promotions & automated service dates, insurance and warranty renewal reminders via WhatsApp Business Platform.
retail
Reel in new customers and retain existing ones by sending them attractive offers, encouraging them to sign up for membership programs, and even alerting them when their favourite brand introduces new products.
healthcare
Make patients feel their health and wellness is your top priority. Be the hospital at hand by sending automated WhatsApp confirmations and reminders for doctor appointments, medical tests, medicine refills and more.
finance
Put an end to endless wait times and tardy paper communications by sending timely bank statements, account updates, credit card approvals, payment receipts and much more.
travel & tourism
Be the gateway to your customer and manage their travel needs by-the-minute – be it for ticket purchases, itinerary updates or for location-based services while they are on-the-go.
Enable Smarter Customer Experiences with our WhatsApp Business Solution
faster time to market
Automate end-to-end customer journeys using our Visual Flow Builder and start engaging with customers 10x faster. Our visual flow builder offers 20+ pre-built nodes for interactive communication automation
AI-powered Conversational Engagement
Enable conversational customer engagement using our integrated NLP and AI capabilities. Get access to 15+ pre-built NLP functions on chatbots such as date/time recognition, sentiment analysis and more.
Unified Messaging API
Easily integrate and deploy messaging on 10+ channels out-of-the-box with our multi-channel API and interact with your customers anywhere in the world.
Intelligent Fallback
Track message status using real-time delivery and read receipts. Intelligently fallback to SMS or other channels for delivering time-sensitive messages.
